Home services
Ava asks what failed and where, and saves the address, the problem, and how urgent the caller says it is for your team.
Explore Home servicesHome services first
Start with the calls home-service teams miss.
HVAC and plumbing are the priority. Each call captures a service address, callback number, issue, and urgency, including after hours. Legal offices can let a caller choose Spanish for intake.
Build session
- 01Describe your business
- 02Pick a voice and test it
- 03Go live
No prompt engineering. No implementation queue. Just a conversation that becomes your receptionist.
Where to start
Home services first, then the other front desks.
Spanish for a legal office is a caller choice during intake. The firm keeps its own review of every matter. Ava still captures the lead for your team instead of booking, transferring, or advising.
Law
Ava takes new-client intake in English or Spanish and saves the matter details for your team, without giving legal advice.
Explore Law
Property management
Ava asks whether the caller is a tenant or a prospect and saves the maintenance or leasing request for your team.
Explore Property managementTrades
HVAC, plumbing, and restoration.
HVAC
Take down no-heat and no-cool requests, day or night, and save the details your team needs to call back.
Explore HVAC
Plumbing
Collect the plumbing issue, service location, and contact details for your team to assess and follow up.
Explore PlumbingRestoration
Collect property-loss request details for your team to review, without assessing safety or providing emergency response.
Explore RestorationDescribe your calls. Then phone Ava.
You approve the greeting and the questions before a customer hears them.