Partial or full outage
Outages are saved with the address and what still has power, for your team.
Electrical contractors
An AI assistant for electrical calls.
A partial outage or a burning smell needs a careful question, then a person. Ava does not troubleshoot a panel.
The call
Electrical calls can be dangerous, and the electrician is often already on another job.
Ava asks what happened, whether anyone smells burning or sees sparks, and the address. If the caller describes fire, smoke, or someone hurt, she tells them to call 911. She does not walk them through a repair. Your team gets the lead.
What Ava asks
Industry-specific questions. The same limit: she saves the lead for your team.
Outlets, breakers, and panels
Panel and breaker details are the caller's words, not a diagnosis.
Burning smell or sparks
Sparks or a burning smell are flagged as urgent and pointed at 911 when someone is in danger.
Estimate and install requests
Install estimates are messages. A visit is not booked on the call.
Saved for your team
Your services. Your questions. Your callback.
Appointment booking is coming soon. Ava does not book during the call, and she does not transfer the live call.
- What failed, in the caller's words
- Any spark, heat, or burning smell
- Service address
- Callback number
Clear limits
Ava does not give electrical instructions, diagnose a panel, or dispatch an electrician. Life-safety emergencies are told to call 911.
Set Ava up for the next electrical call.
Describe the business, then call her before a customer does.