New matter inquiries
Ava collects the matter type and contact details for your team to review.
Law firms
A new-client call should collect the same facts every time, in the caller's language, and stop before legal advice.
Build session
No prompt engineering. No implementation queue. Just a conversation that becomes your receptionist.
The call
Spanish voices are live. A firm can choose a Spanish-speaking Ava for intake. She asks who is calling, what kind of matter it is, and the contact details your team listed. She does not give legal advice, open an attorney-client relationship, or promise representation. The consult request waits for your team.
What Ava asks
Ava collects the matter type and contact details for your team to review.
A Spanish voice can take the same intake from a Spanish-speaking caller.
Messages for a current client are written down. She does not advise them.
Dates the caller mentions are saved as notes, not as legal deadlines she interprets.
Saved for your team
Appointment booking is coming soon. Ava does not book during the call, and she does not transfer the live call.
4voip does not provide legal advice, establish an attorney-client relationship, or promise representation. Booking the consult during the call is coming soon.
Spanish support uses the live Spanish voices. It is not a certified interpreter.
Describe the business, then call her before a customer does.