No heat, no cooling, or no power
Ava asks what the home is doing and whether anyone is unsafe, then saves it for your team.
HVAC, plumbing, electrical, and other field teams
An AI assistant for home services calls.
When the crew is under a house or on a roof, Ava asks what failed, where it is, and whether anyone is in danger.
The call
An urgent call and an estimate call hit the same phone, and the owner is already on a job.
Ava is an AI assistant for that first conversation. She asks whether anyone is hurt or in immediate danger, what is happening, and the service address. A life-safety emergency is told to call 911. She does not dispatch a technician, promise an arrival time, or diagnose the equipment. She saves an urgent lead for your team.
What Ava asks
Industry-specific questions. The same limit: she saves the lead for your team.
Active leak or burst pipe
She takes the address and what the caller can see. She does not tell them how to repair it.
Burning smell or a dead outlet
Electrical danger is captured in the caller's words. She does not troubleshoot the panel.
Estimate and maintenance requests
Non-emergency work is still written down so your team can call back and confirm a time.
Saved for your team
Your services. Your questions. Your callback.
Appointment booking is coming soon. Ava does not book during the call, and she does not transfer the live call.
- Whether anyone is in danger
- What is happening, in the caller's words
- Service address
- Callback number and how soon they need someone
Trades
Start closer to the calls you already get.
Clear limits
Ava does not replace 911, dispatch a truck, or promise an arrival. Live transfer to an on-call technician is coming soon. Today the urgent lead is saved for your team.
Start from HVAC, plumbing, or electrical if you want the calls for that trade. Auto shops have their own page.
Set Ava up for the next home services call.
Describe the business, then call her before a customer does.