Rules you approve
Define when a call should transfer, create a callback, or follow another path.
Coming soon
Call Routing
Coming soon: live transfers and verified fallback handling.
Build session
- 01Describe your business
- 02Watch it build
- 03Call it. Tune it. Go live.
No prompt engineering. No implementation queue. Just a conversation that becomes your receptionist.
Planned capability
Planned live routing will use approved destinations and tested fallbacks. Live transfers are disabled in the current beta; callers can leave callback details.
Human escalation
Keep judgment-heavy and sensitive conversations with people.
Clear fallback
Plan what happens when a destination is unavailable.
The planned experience
From hello to the right next move.
- 01Understand the request
- 02Match an approved routing rule
- 03Attempt the configured destination
- 04Use the tested fallback if needed
What to expect
Live transfers and failed-transfer fallbacks are not available in the current beta. A callback request is not a confirmed connection.
Explore answering and intake in beta.
Describe your business, review and approve the configuration, then test it before activation. Upcoming skills are not included yet.