A callback instead of a dead end
Ava saves who called and why.
Coming soon
Live Transfer
Coming soon: transfer a live call to the right person.
Not in the live offer
The transfer path exists and stays off unless it is explicitly enabled. It is not enabled by default, and this site does not claim production has turned it on. Callers who ask for a person leave a callback.
Not a warm handoff yet
She does not connect the caller to your team on this call.
You set the rules later
When transfer is on, you will choose who should receive which calls.
The planned experience
What happens today.
- 01Hear the request
- 02If they ask for a person, take a callback
- 03Save the lead
- 04Your team calls back
What to expect
Coming soon. Today, callers who ask for a person leave callback details.
Upcoming skills are not included yet.
Start with the receptionist that is live.
Answering, lead capture, and owner email alerts are live. Upcoming skills are not included yet.