Off unless everything is on
The recording switch, private storage, and the owner's consent all have to be in place.
Coming soon
Call recording
Coming soon: record the call after the caller is told it is recorded.
Not in the live offer
Call recording is built and stays off unless it is enabled, storage is configured, and the owner opts in. It is not part of the live offer, and it is not sold as Call Insights yet.
Callers would be told
When recording is on, the call is meant to start with a notice that it is recorded.
No public file links
Playback is designed to stay inside the account, not on a public URL.
The planned experience
What happens today.
- 01Answer the call
- 02Save the lead and the notes
- 03Do not tell the caller the call is recorded
- 04Leave playback for when recording is actually on
What to expect
Coming soon. Calls are not recorded as part of the live receptionist.
Upcoming skills are not included yet.
Start with the receptionist that is live.
Answering, lead capture, and owner email alerts are live. Upcoming skills are not included yet.