Tooth pain and urgent visits
Pain is written down with the caller's words and a callback number for your team.
Dental offices
The chair is full, the phone is ringing, and the caller wants to know if they can be seen.
Build session
No prompt engineering. No implementation queue. Just a conversation that becomes your receptionist.
The call
Ava asks who is calling, whether they are a current patient, what the visit is about, and the times that would work. She does not book the chair, check insurance benefits, or give dental advice. Your team confirms the appointment.
What Ava asks
Pain is written down with the caller's words and a callback number for your team.
A cleaning request is a message, not a reserved chair.
New patients are asked what they need. Insurance is noted, not verified.
After hours, Ava takes the message. She does not tell the caller to wait out a dental emergency.
Saved for your team
Appointment booking is coming soon. Ava does not book during the call, and she does not transfer the live call.
Ava does not provide dental advice, verify benefits, or book the schedule during the call. A dental emergency that needs urgent care is told to contact emergency services or an on-call clinician using your approved script.
Describe the business, then call her before a customer does.